Hi!
I am Sujit.
I bring over 20 years of experience in SaaS product design, design leadership and stakeholder management with extensive experience conceptualizing complex business solutions from scratch to release with a passion for design led innovation.
My Experience
2024
ProductBYDesign PTY LTD, Melbourne
Founder | Digital Experience Strategy Advisor
Supporting the Department of Education, Victoria, driving various digital experience initiatives for the Victorian State Government.
Projects:
- Victorian School Digital Initiative - User Research & Digital Strategy
- Ministerial and Portfolio Services - Experience Transformation
- Cabinet and Parliamentary Services - Experience Transformation
2023 -2024
Salesforce Australia, Melbourne
Customer Experience Strategy Consultant
As a Customer Experience Strategy Consultant, I led the digital transformation of the fuel station ownership process to Salesforce CX (Sales, Commerce, and Experience Cloud) for VIVA Energy Australia.
2018-2023
SAP Australia, Melbourne
Director, SAP Product Design Strategy and Innovation
As part of SAP ANZ pre-sales, I led the digital experience transformation engagements, supporting sales, providing scalable experience strategies, and helping customers innovate, industry-specific custom SaaS business solutions.
SAP Labs India
2017-2018
Senior Manager UX
Responsible for heading the India Analytics Ux design team and delivery of SAP Cloud Analytics features and the transformation from OnPrem to SAP Analytics Cloud. Managed over 7 releases and design teams of 28 members.
2014-2017
SAP Labs India
Manager UX
Responsible for building the analytics practice and design team from scratch, scaling teams at multiple locations and delivering SAP Lumira, a data preparation and visualisation software from scratch to multiple releases.
2010-2014
SAP Labs India
Lead Product Designer
Responsible for researching, defining and conceptualising SAP Predictive Analytics from vision to release.
2006-2010
SAP Labs India
Senior Product Designer
Responsible for SAP CRM feature integration with Microsoft Outlook and Sharepoint.
2005-2006
Human Factors Designer – Mobile Apps
Responsible for designing Kyocera mobile device native interaction features such as browser, navigation, live radio and contacts.
2004-2005
Software Usability Expert – Tesco Retail
Responsible for the digital transformation of Tesco store product catalogues and internal employees HR portal.
2002-2004
Web Designer – Institutional Banking
Responsible for building institutional share trading websites for Bank of New York clients.
I had the pleasure of working with Sujit as his direct Manager at SAP Labs India for several years, and I can confidently say that he is a true design leader. Sujit possesses a rare combination of technical skills, creative vision, and strategic thinking ...
Mangala Seshadri
Senior Director of Engineering, Google